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FUNMAKERZ / HELP DESK

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Popular: receipt · failed payment · GradeMate · offline

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02 / PERSONAL SUPPORTTell us what happened

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Use this for bugs, payment problems, download issues, privacy requests, or product feedback.

Do not send card numbers, UPI PINs, passwords, OTPs, or private banking details.

03 / THE KNOWLEDGE BASEAnswers, in plain language

Frequently asked questions

Answers based on the current FunMakerz website, app pages, privacy pages, and donation flow.

Receipts are sent automatically to the email entered on the donation page from automated@funmakerz.online. Check spam/promotions first. If it is missing, contact hello@funmakerz.online with your Payment ID or Order ID.

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A failed Razorpay payment usually means the donation was not completed. If your bank shows a temporary debit, it is normally reversed by the bank or payment provider.

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The public total shows net verified donations only. Failed, cancelled, fully refunded, and refunded portions of partial refunds are excluded.

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Yes. The donation page supports quick amounts and a custom amount. The current minimum is INR 1.

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The donation page asks for name, state, email, and amount. Razorpay handles payment credentials. FunMakerz does not store card numbers, CVV, UPI PINs, or banking passwords.

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GradeMate is described as an offline student app. Student marks, attendance, class, school, analytics, and study information are intended to stay locally on the user's device unless the user chooses another action.

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The current GradeMate page says the older GradeMate is retired and GradeMate 2.0 is being built with enhanced AI, better support, exam tracking, attendance analytics, gamification, and privacy/security improvements.

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The original ChatBond has been discontinued. Work on its proposed rebuild is currently paused. Visit the ChatBond page for its latest status.

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The FunMakerz pages describe ChatBond as anonymous and no-login. Future behavior depends on the final rebuilt version.

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RuleUrInvoice is being rebuilt for Android shop billing, inventory, customers and Khata. It is currently in a private pilot. Visit the official RuleUrInvoice site for availability and current details.

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Include your app version, device, the steps that caused the issue and what you expected to happen. Remove customer details from any examples. For pilot access or current features, check the official RuleUrInvoice site.

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The rebuilt app is in a private pilot. Feature availability and offline behavior depend on the build you are using. Check the current official app information or include your version in a support ticket.

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SysMain Pro, also known as SysInfoPro, is a Windows system health and diagnostics app covering hardware, storage, startup and network checks. See the official site for downloads, requirements and privacy details.

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Send a support request with the review name, approximate date, and email used for the account if available. Public reviews and uploaded photos can be reviewed for removal.

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The full policy is available at privacypolicy-funmakerz.html and covers donations, payments, reviews, support, local storage, and third-party services.

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Do not send card numbers, CVV, UPI PINs, bank passwords, OTPs, private keys, or sensitive personal documents. For payments, Payment ID and Order ID are enough.

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SlideGo is a Windows presentation controller for PowerPoint. It supports slide control, timing, thumbnails and separate projector output. PowerPoint is required. Include your Windows and PowerPoint versions when reporting an issue.

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OneKey is a Windows launcher for apps, files, notes, clipboard items and searches, with custom aliases. Its quick launcher uses Ctrl + Space. Select OneKey in the ticket form for product help.

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